1. Type of Transport

Shipping Days: delivery within 5-10 business days of placing an order, urgent orders cannot be delivered during holidays.

If there is a delay, such as the delay of the product to the warehouse on the same day, the logistics problem cannot be delivered in time, etc., we will contact you in time by email

Holiday orders, we will process them for you within 48 hours. For urgent orders, you can contact us in the mail, and we will process your order in time.

During the transportation, we will follow up the logistics in time, and tell you the transportation method and order number of the product in time when shipping. If there are problems with the product during transportation, such as such as Lost, we will inform you in time. And reissue it for you in time. Please rest assured that we will keep track of your logistics information until you receive it.

The express companies we cooperate with and commonly used are: UPS, Amazon FBA logistics. We do not support the designated courier company.

2. Shipping

First of all, we support delivery to the United Kingdom. The main market of this website is the United Kingdom.

For each country’s shipping area, freight and other information, the following table:

Country Shipping fee Order amount Shipping days
UK £2.99 £0.01-£29.98 5 – 7 business days
UK Free Shipping £29.99 and up 5 – 7 business days

You can’t purchase other orders that exceed the area in the form. If it cannot be sent or the shipping fee is too expensive, we will contact you in the email to help you cancel the order.

3. Update order delivery

If you want to change the address before the product is sent, you can contact us in the email, we know the information of your order update, and we will deliver the goods to you according to the accurate address. If you don’t want the product or want to change to another product before sending it, you can contact us and we will cancel the order for you.

Update the order in transit: If you want to update the order address after the item is sent, you can contact us in the mail, we will communicate with the logistics provider, and it may be unsuccessful to modify the address. Or we will give you a contact number, and you will communicate directly with the courier (it is recommended to carefully check the order information when purchasing, so as to avoid unnecessary troubles)

4. The item never arrived (lost in transit)

If you have never received the purchased product, please rest assured, we will reissue a new intact product for you. Regarding the loss of the package, we will contact the logistics company, and you will definitely receive the product you purchased.

5. Can i get my order delivered to a po box?

No, we cannot deliver to a PO Box address.